PyMaster Co., Ltd.

2 Chome-7-1 Kitashinagawa, Shinagawa City, Tokyo 140-0001, Japan

Phone: +81334713800

Email: info@pymaster.co.jp

Privacy Policy

Your privacy matters to us. Learn how PyMaster protects your personal information and ensures GDPR compliance.

Our Commitment to Data Protection

At PyMaster, we are committed to protecting and respecting your privacy. This privacy policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

We comply with the General Data Protection Regulation (GDPR) and Japan's Personal Information Protection Act (APPI). This policy applies to all personal data we process about individuals in the European Union and Japan.

This policy was last updated on September 15, 2025, and we may change it from time to time. Please check this page periodically to ensure that you are happy with any changes.

What Personal Data We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

  • Contact us - Name, email address, phone number, and message content
  • Enroll in courses - Educational background, professional experience, learning objectives
  • Participate in evaluations - Course feedback, testimonials, and reviews
  • Subscribe to newsletters - Email address and communication preferences

Information Collected Automatically

When you visit our website, we automatically collect:

  • Technical Information - IP address, browser type, operating system, device information
  • Usage Data - Pages visited, time spent on pages, click patterns, referral sources
  • Performance Data - Page load times, error reports, website functionality metrics
  • Cookie Data - As described in our Cookie Policy

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent - For marketing communications and non-essential cookies
  • Contract Performance - To provide training services you have requested
  • Legitimate Interest - For website analytics and security purposes
  • Legal Obligation - To comply with applicable laws and regulations

How We Use Your Personal Data

Service Delivery

  • • Provide Python training courses and educational materials
  • • Process course enrollments and manage student accounts
  • • Communicate about course schedules, updates, and announcements
  • • Evaluate student progress and provide personalized learning recommendations

Communication and Support

  • • Respond to your inquiries and provide customer support
  • • Send course-related notifications and important updates
  • • Provide technical support for online learning platforms
  • • Share educational content and Python programming resources

Website Improvement and Analytics

  • • Analyze website usage patterns to improve user experience
  • • Monitor website performance and identify technical issues
  • • Understand which courses and content are most valuable to students
  • • Optimize our educational content based on user engagement

Marketing and Personalization

Only with your explicit consent, we may:

  • • Send promotional emails about new courses and special offers
  • • Personalize website content based on your interests
  • • Provide targeted advertisements about relevant Python training opportunities
  • • Share success stories and testimonials (with your explicit permission)

How We Protect Your Data

Technical Safeguards

  • Encryption - All data transmissions are protected using SSL/TLS encryption
  • Secure Storage - Personal data is stored on secure servers with restricted access
  • Regular Updates - We maintain up-to-date security patches and software
  • Firewall Protection - Multi-layer firewall systems protect against unauthorized access

Access Controls

  • Limited Access - Only authorized staff have access to personal data
  • Role-Based Permissions - Access is granted based on job responsibilities
  • Regular Audits - We conduct regular security audits and access reviews
  • Staff Training - All employees receive data protection training

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

  • Course Data - 7 years after course completion for certification purposes
  • Contact Inquiries - 2 years after last communication
  • Marketing Data - Until you withdraw consent or 3 years of inactivity
  • Website Analytics - 26 months as per Google Analytics standards

Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay.

Your Rights and Data Management

Under GDPR and Japanese privacy laws, you have several rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you, along with information about how it is processed.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal data we have about you.

Right to Erasure (Right to be Forgotten)

You can request that we delete your personal data, subject to certain legal obligations and legitimate interests.

Right to Data Portability

You can request that we provide your personal data in a structured, commonly used format for transfer to another service provider.

Right to Object

You can object to the processing of your personal data for marketing purposes or where we rely on legitimate interests.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw your consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

How to Exercise Your Rights

To exercise any of these rights, please contact us at info@pymaster.co.jp or call +81334713800.

We will respond to your request within 30 days and may need to verify your identity before processing your request.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: Avoid filling out contact forms, account registrations, or any data-submitting features. Disable cookies through your browser settings (see our Cookie Policy for more details). Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Data Sharing and Third Parties

Service Providers

We may share your data with trusted service providers who help us operate our business:

  • • Cloud hosting providers for website and data storage
  • • Email service providers for communication
  • • Analytics services for website performance monitoring
  • • Payment processors for course enrollment transactions

All service providers are carefully vetted and required to maintain appropriate security measures and data protection standards.

Legal Requirements

We may disclose your personal data if required by law, court order, or government regulation, or to protect our legal rights and interests.

No Sale of Personal Data

We do not sell, rent, or otherwise commercially distribute your personal data to third parties for their marketing purposes.

Privacy Questions and Concerns

If you have questions about this privacy policy, want to exercise your data rights, or have concerns about how we handle your personal information, please contact us:

Contact Information

Email: info@pymaster.co.jp

Phone: +81334713800

Address: 2 Chome-7-1 Kitashinagawa, Shinagawa City, Tokyo 140-0001, Japan, Japan

Data Protection Officer

Kenji Nakamura

DPO Email: dpo@pymaster.co.jp

Last updated: September 15, 2025